MEDICAL SERVICES
Although much has changed in healthcare, a good bedside manner never goes out of style. Providers at The MedServ Group provide personalized, on-site specialty services in dermatology, optometry and podiatry. We focus on making a human connection with residents in your care.
Learn more about our services and how they benefit your residents and staff.
Specialty Medical Services We Provide
The MedServ Group offers three types of specialty medical services for long-term care facilities:
Optometry
Eye care, including exams, preventive care, diagnosis, prescriptions and treatment.
Podiatry
Foot care, including exams, preventive care, diagnosis, prescriptions and treatment.
Dermatology
Skin, hair and nail care, including exams, preventive care, diagnosis, prescriptions and treatment.
How We Work with Long-Term Care Facilities
The MedServ Group has an established process for partnering with our clients, so you know what to expect at every stage of working with us:
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We meet with you to assess your facility’s specific needs and create a customized service plan, including recurring appointments and after-hours care.
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Then, we assign specialists who will be dedicated to your facility. The MedServ Group has a strong provider network with enough staff and equipment to handle all our clients’ needs and quickly adapt to changes.
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Our account managers manage scheduling, so everything runs reliably and on time. Our providers visit your facility for regular appointments with residents. They bring all the staff and equipment they need, so your team can focus on other tasks.
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We submit billing and documentation to payors and regulatory bodies, providing you with copies for your records. We take the burden out of reimbursement and compliance, so you and your team can focus on other duties.
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An on-staff, local representative from The MedServ Group regularly visits your facility to make sure you’re receiving the best service possible. We provide a Quality Assurance report after these visits.
Our Approach to Medical Specialty Services
Long-term care facilities don’t just need a provider, they need a partner.
Our team partners with clients by offering:
Geriatric Expertise
Our skilled medical team has cared for thousands of older patients. We have the expertise to diagnose and treat each patient appropriately and refer them for further treatment as needed. Many residents look forward to their appointments because our providers take time to connect with them and treat them with respect.
Focus On Quality
Our clinical team follows stringent quality standards and protocols, including thorough sterilization of equipment, to minimize the risk of infection. We also carefully review bills and documentation to improve compliance and reimbursement.
On-Site Care
The MedServ Group is a “one-stop shop” for multiple services, all in the safety and comfort of your residents’ rooms or other preferred locations. No more struggling to get residents out the door for their specialist appointments.
Team Approach
We work closely with your medical staff, documenting notes clearly and speaking with your team to align on recommendations and next steps. Our providers bring the skills and expertise to complement your team and offer comprehensive care.
Reliable, On-Time Appointments
Your specialists visit on a recurring schedule, so your team and residents know what to expect. We also offer after-hours appointments and rapid follow-ups, so your residents get the care they need, when they need it.
Industry Knowledge
Long-term care has been our specialty for more than four decades. Our doctors are well-versed in coding procedures to maximize the appropriate reimbursements. We lighten your load by handling documentation and billing for our services, while providing copies for your records.
Specializing in Geriatric Care
The MedServ Group is dedicated to caring for vulnerable populations, such as seniors and those with special needs or disabilities. Our providers have experience treating residents with multiple chronic health problems, such as:
Alzheimer’s, dementia and other cognitive conditions
Diabetes
Hearing and vision loss
Heart failure
Bone and joint conditions, such as osteoporosis and arthritis
Parkinson’s disease
Vascular conditions, such as chronic obstructive pulmonary disease
